You can’t get your ring(s) off?!

From our Service Department

Okay, so I swear that gold shrinks over time.  Really!  After some years, it seems that often rings don’t fit anymore.  For those who never take their rings off, this can come as quite a surprise.  One day the ring needs to come off and, oh no!  Before you panic, here is what to try.  Note:  if it is an emergency, please go to the nearest Emergency Department.

Pick a time of day when your hands are the least swollen (for some this is the morning; for others, the afternoon).  Go to a place where the temperature is lower (outside in the winter; an air conditioned room in the summer). Hold your hand up (above your heart) for about 2 minutes.  Next, put a generous amount of hand cream on the finger and the ring making sure it gets under the ring.  Then spray some Windex on the finger and try to slide the ring off.

If none of this works, call us!  Our Jeweller will be happy to cut the ring off.  There is no charge for this service.  Call ahead to make sure he will be in the store when you are planning to come.

What not to do!
Please do not let anyone take side cutters or any other cutters to your ring, unless it is an emergency, in which case, your finger is more important to save than the ring.

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The weak link in the chain.

Why don’t we solder the ring that connects your clasp to your chain?

Most of you have heard of “The weak link in the chain”.  Typically, there is a small ring (we call it a Jump Ring) which connects the end of your chain to the clasp (usually a lobster claw or spring ring).  This ring is intended to be the weak link in the chain.  That means it will pull open when the chain is pulled or caught on something.  Yes, I know you are concerned that the chain might fall off, but if that ring was soldered closed, the chain would probably have broken somewhere else anyway (or really hurt your neck).  By having this ring open, it protects the main part of the chain from stress and possible breakage.  It is much less expensive to re-close or replace the Jump Ring than to fix a broken chain.  Another problem occurs when soldering close to a clasp.  Unless it is soldered very carefully, or laser welded, the heat from soldering can damage the metal in the spring and cause it to fail.  We recommend that you check this Jump Ring on your chain periodically.  If it is starting to open, bring it in for one of our Goldsmiths to close it back up for you, or replace it if necessary.  While you are at it, check your whole chain over for parts that are getting thin.  A bit of maintenance now may prevent the loss of a chain (and any pendants on the chain) later.

Exquisite Gold & Gems Inc

1094 Memorial Ave, Thunder Bay, On